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Wouldn't it be great if we could
be as influential as we wanted? Do you ever wish that you could
wave a magic wand and achieve the results you hope for? You can!
Influence - the ability to connect with others and create fulfilling
relationships - is for you! It is well within your grasp. Those
who impact others know a few simple tricks. Use these tips to
create your own success. Good luck!
Influence -- n., v., 1. The capacity
or power of persons or things to produce effects on others by
intangible or indirect means. 2. The power to persuade, to move
a person to action. 3. To affect.
1. Be Prepared
What do you want? Have a clear purpose for yourself. Make a list
of 100 services, things, and experiences that you want. Look
at this list regularly.
2. Meet
and Greet
Be willing to introduce yourself to others; act like a host.
I met Laya Martinez, the President of a successful data processing
business, at a meeting when she took the initiative to invite
me to sit at her table. Since that first meeting she has introduced
me to at least a dozen people she knows I would enjoy meeting.
As a result, do I think she is influential? Yes! Why don't more
people introduce themselves and others? My hunch is that they
haven't practiced and feel the uncomfortable feeling of shyness;
both can be overcome!
When introducing you say the name of the honored person first.
For example: "Chris Client, I'd like to introduce you to
my boss, Dale Smith." Then say something about each person
so that they have a topic they may converse about. "Dale,
you would be interested to know that Chris just recently won
a golf tournament at the club. Chris, Dale's goal in life is
to shoot in the 70s!" Now these two can open their conversation
with each other on a comfortable topic. If you don't know the
other person well enough to share an interesting tip bit about
them then you need the next commandment in being influential.
3. Listen
& Ask Questions
Influential people help others -- be prepared to do so by asking
others about their goals and dreams. Find out WIIFT (what's in
it for them), why did the person you are speaking to come to
this meeting, company or conference. Asking questions shows interest.
Recently I attended a meeting with a business friend. As we were
driving together to the meeting, she asked me questions about
my interests, my business, and my family. The two hours we spent
together flew by and I found myself wishing we had even more
time together. Why? She was a great listener and acted interested
in me by asking questions like: Why did you first join this association?
How have you benefited from being a member? What social activities
do you enjoy?
4. Participate
Plan two or three topics that you could bring up in conversation.
The weather, what is occurring around you currently, and positive
current events are good opening topics. Share the stories of
your life. If you ask someone a question be willing to answer
the same type question about yourself. Identify four or five
stories about yourself that you enjoy telling and that have a
point. By sharing these stories you set the stage for the other
person to contribute in kind. This is the basis on which relationships
are formed. And yes, influential people have lots of relationships
in which they actively participate.
5. Be
Confident
Stand up straight and project enthusiasm. Practice your self
introduction several times with someone who can coach you on
how you are projecting yourself. I watched Kevin Murphy greet
guests with great respect and confidence at his Christmas Celebration
Event at Eagle Lodge. When guests walked in the door he was ready
in the lobby, shook hands immediately, smiled, had direct eye
contact, and spoke with each client for several minutes. His
warm assured welcome made his customers feel delighted to be
there.
6. Speak
Up
Ask a question that shows you were listening. A great way to
speak up is to volunteer to be on the membership or program committee
of your association. You will meet new people and influence what
topics are presented at your meetings. Influencers speak up by
complimenting those people who are contributing to the meeting.
Point out what the speaker did that was helpful to you, compliment
the person who wrote the newsletter, or share your ideas with
the program committee on what is working about the meeting format.
Influencers also provide solutions to problems. At a meeting
I recently attended, a participant volunteered to leave a meeting
to get a cable that would enable the speaker to use his computer
projection equipment. The speaker could have been completely
without his audio/visual content had she not offered to retrieve
hers from her home nearby. When she returned, the speaker asked
the audience to give her a standing ovation. She spoke up to
help and was viewed as very influential by the seventy people
attending the event.
7. Reciprocate
My mother used to say, "If someone invites you to their
home to dinner, and you want to keep them as a friend, you need
to invite them to your home." The same is true of any type
of invitation. When someone invites me to attend an association
meeting or to have lunch together, and I see the opportunity
to develop the relationship further, I look for an opportunity
to extend an invitation. It may for an upcoming meeting I know
they would appreciate or an introduction to someone in my network
who I think they would enjoy meeting. Reciprocation is a powerful
influence tool; we are conditioned to want to give to those who
give to us.
8. Dress
Appropriately
I've seen women dressed in a very short skirt and low cut silk
blouse, with big hair lose credibility with other business quickly
just because of their look. With the trend toward casual off
site meetings attendees can be viewed as stuffed shirts if they
show up in a suit and tie when the rest of the group is in casual
slacks with out ties. Both men and women need a professional
jacket even at a business casual meeting. A jacket adds visual
credibility and enhances your ability to sell your ideas.
9. Business
Cards Connect
Never leave home with out your business cards; in a bakery on
a Saturday I struck up a conversation with a woman I'd never
met. The conversation led to business opportunities. Because
I was able to give her my business card she is now a client.
Influential people know that writing their name on the back of
a napkin has much less savvy than a clean, clear business card.
I met Sharla Feldscher when she spoke on Public Relations at
the Philadelphia Chamber of Commerce recently. After her speech
I approached to compliment her on the great stories she used
to describe how PR works. She gracefully gave me her card. When
I gave her mine, she stopped to look at it, commented on it,
and thoughtfully put it into her pocket. She impressed me that
she didn't just shuffle my card into a stack in her hand, she
made each person who approached her feel special. I couldn't
help but want to keep in touch with her -- having her business
card made it easy for me to reconnect.
10. Make
it a Habit
Practice these steps. Being influential is around the corner
if you keep doing these things. Marketing experts tell us that
customers need to see our name 7 - 9 times before they will remember
us, believe our message, and buy. This goes for being seen as
an influential member of a group too. If we want to be influential
we need to be active. One of life's rewarding habits -- being
an influential person.
© Shawn Kent, 1998
Shawn Kent, President of Influence Mastery Inc., works with organizations
that want their people to connect better with others and with
people who want to communicate more clearly. Ms. Kent is the
author of Mastering Your Influence and The Influence Journey.
Shawn is available for coaching or training on Influence, Mentoring,
Networking and Presentation Skills. Call 800.393.5707 for more
information or visit www.InfluenceMastery.com
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